Content Removal Policy

When we act

• A substantiated notice shows content is illegal or infringes rights.
• Evidence is found to be false, insufficient or no longer valid (for example an expired licence or plan), or new information contradicts an earlier verification decision.
• Content or conduct breaches the Terms of Service or the law, or an authority orders removal.

Measures

• Unpublishing or restricting a track; suspending or reopening a verification review; revoking a badge;
• suspending a creator account, or in serious cases closing an account.

We choose the least intrusive effective measure and keep a record of every decision in an append-only log.

Statement of reasons (Art. 17 DSA)

Affected creators receive a clear statement: what was decided and from when, the facts and grounds relied on (including whether we acted on a notice or on our own initiative), whether automated means were used, the legal or contractual basis, and how to contest it, including internal complaints, out-of-court dispute settlement and court action.

Reinstatement

If a complaint succeeds or new evidence resolves the issue, we restore the content and, where appropriate, run a fresh review. Tracks that were edited after approval must pass review again before going live.